At KFin we ensure a 360-degree methodology to run your BPO Business. We have state of the art
Facility with Best in the industry Infrastructure. We are ISO 27001:2013, ISO 9001:2015 and CMMI
LV3 Dev & Services Certified. We have a Tier IV data centre which meets the Industry Benchmark
thus ensuring end to end Encryption of Data. Our Hiring Team sources top skills from the market
and our In house Learning & Development Academy boasts of Best In Class Training Framework that
Provides a great experience to our Employees at all levels.
With over 30 plus leaders with Expert Domain Knowledge and a strong Operating Model KFin ensures faster Delivery, reduced costs and the best quality in the industry. Our 24 X 7 Operations provides our clients with real time interaction and Flexibility to ensure smooth flow of Business. With our Comprehensive suite of Digital Global Business Services our Clients have realized the following benefits:
Improved Customer Experience: Streamline processes and improve interaction and visibility through digitization and responsive experience design Reduced operating costs: Optimize origination costs by leveraging productivity enhancement features such as document digitization, powerful business rules engine, and smooth workflow Improved Portfolio quality & enhanced regulatory compliance: Improve portfolio quality, meet regulatory compliance requirements effectively and efficiently through digitally enabled quality check processes
Improved market share and revenue: Increase pull-through rate by processing more transactions resulting in higher market share and revenue growth OPEx operating model is strategically aligned with business priorities and brings together three dimensions: Elimination of wastes, standardization, and Innovation/Automations. These work together to create sustainable competitive advantage for the enterprise and an ever evolving and growing GBS organization. The transformation journey is worth it. We have seen the benefits of PEx come to life in our clients’ organizations through significant savings, enhanced decision-making, and innovation.
Multiple aspects feed into a well-designed governance structure for KPO, specifically strategic
alignment, value management, performance measurement, risk monitoring and resource management.
It is critical to institute mechanisms in the governance model that address these key aspects.
It is often when one of these key aspects is lacking that governance is sub-optimal, leading to
issues impacting the KPO endeavour effectiveness.
Our Best-in-Class Tools, Technology and Industry Experts ensures harmonizing and standardizing the way the processes are executed, with the goal to arrive at optimized unified processes for the functions to be outsourced. We run a Truly Effective Governance Model that accounts for Key aspects such as the below
At KFin our Team of Experts ensure all aspects of KPO life cycle are covered under the Governance Model be it Discovery, Transition, Stead State Execution/Continuous improvement.
We operate a Flexi Work Model basis our Clients Needs and Requirements. We scale up and scale
down as per
Programme behest. We mould, we consult, we advise, we suggest, we take feedback to create a
programme. This model allows our client to meet present and future challenges by enabling
Our Industry Experts along with Best In Class Tools and Technologies at KFin creates a faster and smooth Scalability Model through Replication, Adaptability & Transferability of Existing Business Models to meet the demands of our Customers.
Our Outsourcing Model makes your Businesses more agile since No Capital Expenditures are required. We use your Existing Software’s and Technologies within your secured Environment and delivery more than desired outcomes.The only training required is simply getting the people familiar and trained in your system and processes. Once they have the basic knowledge of your processes, they are fully equipped to handle your Business needs and to function as an extension of your Business.
As market challenges continue to change, need actionable and powerful, BI tools to
enable support smarter decision-making. GBS business intelligence and reporting
services is designed to assist you stay ahead with key business insights.
GBS BI team has extensive experience working with latest BI tool i.e. PowerBI, We combine our BI technical expertise with business domain knowledge to develop a BI plan that delivers short-term quick wins, and long-term strategic successes.
Our proprietary business BI data lake is tailored to standardize and simplify in gathering data—and finally get a clear version of truth. We assist you customize dashboards for real time data analysis and insights. Build Data Filters
We help in building filters to reduce the scope of the data you work with, without
affecting the original/ underlying data. Our filters enable you get a single mining
structure that includes all the fields you need and get the flexibility you desire.
Some prominent features define next generation business services:
KFin caters to a large client base across the globe and their continued trust helps us to excel in delivering exceptional client value. From Time to Time KFin engages into Third Party short term Projects via its Clients to deliver quick solutions. Some of these include Walgreens, Godiva, Fitbit, Becks etc.